Telecommunications Essentials

Frequently Asked Questions about the
LIDO Organization and LIDO Telecommunications Essentials®

Q. What is LIDO Telecommunications Essentials® ?

A. LIDO Telecommunications Essentials is a timely, practical and comprehensive overview of the telecommunications industry presented in an e-learning format, live seminar or book format. LIDO Telecommunications Essentials provides a fundamental understanding of telecommunications in three discrete parts: (1) Communications Fundamentals, (2) Data Networking and the Internet, (3) Broadband Technologies and Next Generation Networks.

More information on LIDO Telecommunications Essentials can be found at http://www.telecomessentials.com

Q. What is the LIDO Organization, Inc.?

A. The LIDO Organization is a global provider of telecommunications education and advisory services. The vision of The LIDO Organization's president and founder, Lillian Goleniewski, is to increase the quality and quantity of telecommunications knowledge workers. The LIDO Organization has developed Telecommunications Essentials, a three-part e-learning or live seminar series that teaches telecommunications fundamentals in a lively and intelligent format. LIDO Telecommunications Essentials is now also available in book form as well. The LIDO Organization maintains the largest and most popular web-based knowledge center to support ongoing learning and research, known as Telecom WebCentral® located at http://www.telecomwebcentral.com

Q. Who is Lillian Goleniewski?

A. Lillian Goleniewski is president and founder of The LIDO Organization, Inc. Ms. Goleniewski is the author and creator of the internationally acclaimed Telecommunications Essentials seminar and e-learning series. She is also the author of "Telecommunications Essentials: The Complete Global Source for Communications Fundamentals, Data Networking and the Internet, and Next- Generation Networks." Ms. Goleniewski is also the author of (Addison Wesley, January 2002, ISBN: 0201760320). Ms. Goleniewski is an Industry Advisor for the Key3Media COMDEX conferences; an Industry Advisor for the IDG World Expo ComNet conferences; and advisory board member for E.J. Krause ExpoComm conferences worldwide.

Q. What is Telecom WebCentral®?

A. Telecom WebCentral (http://www.telecomwebcentral.com) is the most comprehensive telecommunications knowledge portal on the Internet, offering access to over 6,000 selected resources on the Web, organized and described in a meaningful context, and all in a searchable database.

Q. Who can benefit from LIDO Telecommunications Essentials?

A. Anyone who requires a fundamental understanding of the telecommunications industry, including infrastructure, trends and new technologies will benefit from the straightforward and comprehensive presentation of LIDO Telecommunications Essentials. LIDO Telecommunications Essentials, specifically designed for a NON-technical audience, introduces industry language, concepts and definitions in an understandable and logical format.
You can benefit from LIDO Telecommunications Essentials if you are a professional who needs to master telecommunications language and principles. Following are representative titles of professionals who have benefited from LIDO Telecommunications Essentials:

Telecom, IT, Internet and content organizations and professionals
- Executives
- Strategy and Business Development
- Marketing and Sales
- Corporate Communications
- Product Development
- IT Professionals
- Software Engineering/Applications Development
- Finance
- Legal Human Resources

Organizations and professional serving the IT&T industry
- Legal Counsel
- Regulators
- Venture Capitalists
- Investment Bankers
- Stock Analysts
- Equity Researchers
- Insurance Companies (Risk Policies)
- System Integrators/Consultants
- PR & Advertising

Education
- e-Learning Architects
- University Professors
- K-12 Teachers

Q. What is the difference between LIDO Telecommunications Essentials e-learning and on-site training formats?

A. LIDO Telecommunications Essentials e-learning format includes a dynamic presentation that delivers lesson materials in a video lecture, simultaneous word-for-word transcript, learning resources, and quizzes right to your computer. The e-learning format can save time and money by cutting down on the costs and business interruptions associated with a live seminar format. The e-learning format also makes it possible to learn at your own pace and on your own schedule, which can help optimize the time and effort you and your company spend on continuing education. LIDO Telecommunications Essentials on-site training features a live presentation by a LIDO instructor at the location of your choice. The live format allows for a dynamic group experience that allows for real-time customization based on the audience's interests and questions.

Q. What are the system requirements for the LIDO Telecommunications Essentials e-learning format?

A. LIDO Telecommunications Essentials is delivered in easy-to-install software. Following are the system requirements for optimum video, audio, slide viewing and access to online resources:

Software:

Windows 95/98/NT/2000 or XP
Internet Explorer 4.0 (or higher)
Windows Media Player 6.1 (or higher)

Hardware:

Pentium 300 MHz processor
32 MB RAM
Windows compatible sound card
4x CD-ROM drive (for CD-ROM delivery, only)

Network:

Analog dial-up at 28.8 Kbps
- Audio, slides, transcript, links, reference documents, searchability
Analog dial-up at 56 Kbps
- Video, audio, slides, transcript, links, reference documents, searchability
Broadband access - DSL, T-1 or greater, or cable modem
- Video, audio, slides, transcript, links, reference documents, searchability

Q. How much time is required for the LIDO Telecommunications Essentials e-learning program and the live seminar format?

A. The LIDO Telecommunications Essentials e-learning program consists of approximately 22 hours of content in addition to information-rich slides, notes and links to other telecommunications resource materials.
The actual time required depends on the learning preferences of you and your organization. The e-learning format allows for self-paced study that can extend over several days or several months, as you decide how to structure your learning schedule. The live seminar format typically takes one day per part, three days total.

Q. Are there any reference documents provided with the LIDO Telecommunications Essentials series?

A. Yes. There are substantial reference documents included with the LIDO Telecommunications Essentials series. In the e-learning format, reference documents may be viewed or printed out. Each module within each part of the series includes comprehensive reference notes, including transcripts, diagrams and illustrations.

Q. Does the LIDO Telecommunications Essentials series provide recommendations for additional reading and learning resources?

A. Yes. Because knowledge work today involves constant learning, LIDO provides learning resources that will enable you to access the appropriate information at the moment you need it, long after you take the course.

Q. Are there any testing or evaluation components to LIDO Telecommunications Essentials?

A. Yes. The LIDO Telecommunications Essentials e-learning series contain a self test at the end of each module. These tests help reinforce the material studied and aid in retention.

Q. How do I order LIDO Telecommunications Essentials?

A. To order LIDO Telecommunications Essentials in virtual learning format, you can go on line to www.telecomessentials.com, or call 1-415-457-1800. Email inquiries can be directed to info@lidoorg.com.

Q. How much does LIDO Telecommunications Essentials cost?

A. Following is pricing information for LIDO Telecommunications Essentials e-learning series. Pricing for LIDO Telecommunications Essentials is on a per user license basis with volume discounts to suit your company's training and education budget. The pricing for LIDO Telecommunications Essentials live seminar formats depends on the specific requirements of your organization. For further information on pricing for your application, please contact the LIDO Organization at +1-415-457-1800 or send an email to lili@lidoorg.com

Q. Whom do I contact for further information about LIDO Telecommunications Essentials?

A. For more information on LIDO Telecommunications Essentials you can visit http://www.telecomwebcentral.com or contact the LIDO Organization via the following:

The LIDO Organization, Inc.
149 Jordan Avenue
San Anselmo, CA 94960
Tel: +1-415-457-1800
Fax: +1-415-457-1176
Email: info@lidoorg.com

Q. What is your return policy?

A. If your purchase of LIDO Telecommunications Essentials e-learning format does not work properly or is defective, we will gladly send you a replacement, free of charge. Unopened software may be returned within 30 days from the date of the invoice for a full refund. Please state the reason for the return, with your request for a replacement CD or purchase refund.
© 2004 The LIDO Organization, Inc. LIDO Telecommunications Essentials and LIDO Telecom WebCentral are registered servicemarks or trademarks owned or used by license b the LIDO Organization, Inc. and may be registered in the United States and other countries.

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